Category Archives: Relationship Marketing

The Heart Of The Matter

“In the factory we make cosmetics; in the drugstore we sell hope.” Charles Revson Five years ago this month, I had emergency heart surgery. It was totally unexpected. (That was the emergency part.) I’d been having chest tightness for a few years whenever I exercised, but none of the medical professionals I consulted seemed to think it was anything serious. But then one morning, I got back from a run and had a very strong urge to go to sleep. […] Click to read more…

 

Be More Likeable, Get More Clients

I got an email out of the blue this past Monday. Well, not really “out of the blue” … it was from somebody I know. But it was unexpected, nonetheless. It came from Abigail (not her real name), a small business owner and woman I’ve known for at least ten years. Maybe closer to 15. We live in the same town but rarely bump into each other. And yet our paths intersect here and there. Listen To This Post I’ve […] Click to read more…

 

Silver Bullet Blues

I’m not sure what words I’d most like to hear coming out of my twenty-three-year old son’s mouth, but I’m pretty sure these are not them: “That may be the most ‘old guy hobby’ on Earth.” And yet that’s exactly what my son Evan said to me when I told him how I’ve been spending my time. Let me explain… Listen To This Post Last month, while rummaging through some old boxes in the basement, I came upon a combination […] Click to read more…

 

The Sound of 1,000 Golfers

Do you play golf? I don’t. Its appeal is lost on me. I could probably learn to like it but, like cigar smoking, I see no reason at this point in my life to cultivate a new, expensive habit that might only serve to annoy my wife (I’ve got enough old habits that do the job just fine). But last week, my friend Shawn was in town visiting for a few days. Matt, Rick and I wanted to do some […] Click to read more…

 

Look Who’s Talking (About You)

Big day for us a couple of weeks ago; my oldest son, Evan, graduated from Rhodes College in Memphis. My wife Linda and I flew down from Boston to wallow in the festivities. We’d been to Memphis a few times before, but not in the two years since Evan moved off campus to an apartment with friends Chandler and Jason. And so we were curious to see the place. All in all, it turned out to be more or less […] Click to read more…