How do I reach you?
(508) 497-0900
Blue Penguin Development, Inc.
One Ash Street
Hopkinton, MA  01748 USA
contactus@bluepenguindevelopment.com

 

What kind of confirmation will I receive after a purchase?
You’ll receive two e-mails:

1.      An email with your product download instructions (very friendly)
2.      An invoice reflecting your payment (somewhat terse)

What’s your refund policy?
All products come with a 30-day money back guarantee.  If you are not completely satisfied, please send us an email or give us a call and we’ll be happy to give you your money back.  (We’d like to make it more complicated, but it isn’t.)

Do you have a privacy policy?
Yes, it goes like this: We will never share, sell or rent individual personal information with anyone without your advance permission or unless ordered by a court of law.  Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you e-mails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you. Please note that as of May, 2018, we will no longer be saving any of your DNA.

Do you use cookies?
If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave a future comment. These cookies will last for one year. Please note that cookies should not be eaten within two hours of dinner.

What happens when I leave a web site comment?
When you leave comments on the site we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. Visitor comments may be checked through an automated spam detection service and/or drug-sniffing canines.

Any other rules?
No running with scissors.