Category Archives: Growing Your Business

Squashing the Intangibles

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• 8 COMMENTS

Believe me, I’m as surprised as you are. It seems like just yesterday I was telling you how we had just dropped off my daughter Emily at college in Tacoma, Washington at the University of Puget Sound. And yet here we are, already four years later, and she is now a college graduate (Phi Beta Kappa, thank you very much). Emily has a double major: anthropology and sculpture. The anthropology is interesting, definitely. But the sculpture? That is way cool. […] Click to read more…

Posted in Growing Your Business, Voice/Tone/Trust Building


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Are You A Bank Or A Gas Station?

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• 7 COMMENTS

“What’s Nathan been up to lately?,” asked my wife, Linda. Nathan is the son of my friend Matt, and since Matt and I had just had a couple of beers the other night (as we do nearly every Tuesday night), it seemed like a reasonable question. Unfortunately, I really had no idea. Listen To This Post Catch-up conversations regarding our respective kids, wives, jobs, pets, etc., are rarely on the table at these weekly events. Instead, and for reasons unclear, […] Click to read more…

Posted in Growing Your Business, Selling

 

You Delight Up My Life

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• 18 COMMENTS

Here are the three things I love most about the house we moved into this past July: The sunsets. We are up on a little hill; the field behind us faces west and is wide open. Beautiful, nearly every night. The quiet. The bathroom fans are practically silent. The steps to the basement don’t squeak. The kitchen drawers are unslamable. The size. It’s small. If you can’t find something – a shoe, a hat, a spouse – there are only […] Click to read more…

Posted in Growing Your Business, Relationship Marketing, Voice/Tone/Trust Building

 

For What Do You Stand?

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• 21 COMMENTS

I really had no intention of teaching myself an important lesson this past Monday. I thought I was just drinking coffee. But there I was, sitting in a local Starbucks with my friend and fellow business owner Victoria. We were talking about the usual stuff: Our families, the weather and, of course, swapping ideas to help our respective businesses. As is my nature, I was enjoying my own prolix (look it up) ramblings regarding my new book, The Likeable Expert: […] Click to read more…

Posted in Authenticity & Brand Consistency, Growing Your Business, Voice/Tone/Trust Building

 

Hiding In Plain Sight

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• 17 COMMENTS

Did you have a good time at Halloween? I did, although I have to confess, it’s not quite as big an event for us now as it was when our kids were little. Back then, as soon as it got dark, I would dress up as a scarecrow – jeans, flannel shirt, hat, gloves and a mask – and sit perfectly still in a lawn chair in the shadows next to our front walk. You had to pass right by […] Click to read more…

Posted in Growing Your Business