Category: Authenticity & Brand Consistency

Feelings

(Listen to this post, here.) Now that it’s late February, two things are all but guaranteed: Thing #1: My fellow New Englanders have begun lying to one another about how spring is, “Just around the corner.” Thing #2: My accountant is mad at me. I’m not sure what causes Thing #1, but I’m quite certain about what’s behind Thing #2. She’s mad because she’s just completed my taxes and, as is the case every year, I am due a refund. That means I overpaid last year and have been, in […] Click to read more…

What Stand-Up Comedy Taught Me

(Listen to this post, here.) I don’t know what’s on your bucket list, but until recently, I had just two things: 1.      Sit in the front row of an NBA basketball game. 2.      Take a stand-up comedy class. You’ll be pleased to learn that #2 has been officially checked off the list. After years of – let’s be honest – being too afraid to do it, I finally followed my wife Linda’s encouragement and signed up this past fall for an 8-week class at ImprovBoston in Cambridge, Massachusetts. It was, in a word, […] Click to read more…

Hit ‘Em Where They Ain’t

(Listen to this post, here.) I don’t know where you live, but I know this: Your airport is better than mine.  I say this with confidence because my airport is Logan, here in Boston.  Is it because of the decrepit parking garages? No.  Is it because of the dark, unwelcoming terminals? No.  Is it because of the ever-scowling state troopers who treat all travelers as if they are members of the returning British army, here to make another run at taking back our fair city?  No, my nomadic friend, it’s […] Click to read more…

Lost In Translation

(Listen to this post, here.) It’s been ten years since I last checked voicemail.  Is it because I don’t care what you have to say?  No. It’s because I use a cool service called YouMail which, among other things, sends me a text alert with a full transcription of every voice message I receive.  It’s not one hundred percent accurate and its refusal to transcribe obscenities means that most messages left by my brother Al are nearly impossible to follow. But it’s pretty good.  The other day, though, I received this text […] Click to read more…

For What Do You Stand?

(Listen to this post, here.) I really had no intention of teaching myself an important lesson this past Monday. I thought I was just drinking coffee. But there I was, sitting in a local Starbucks with my friend and fellow business owner Victoria. We were talking about the usual stuff: Our families, the weather and, of course, swapping ideas to help our respective businesses. As is my nature, I was enjoying my own prolix (look it up) ramblings regarding my new book, The Likeable Expert: 121 Insights to Start Your […] Click to read more…