Yearly Archives: 2019

Three Pieces of Bad Advice

Congratulations, you have survived yet another year as a business owner. Now to survive the holidays with your relatives – a much more daunting task since, unlike clients, you can’t fire the difficult ones. Which is why today, I bring you three pieces of advice, all guaranteed to improve the way you communicate with friends and family over the next couple of weeks: Speak very quickly. These are busy people with no time to waste.Stick to the facts. Nobody cares about you […] Click to read more…

 

Skid Row

Here in New England, our first significant snowfall of the season occurred this past weekend. It’s always kind of special, even a little bit fun.  It’s also, for my money, the single most dangerous day of the year to be out on the road driving.  Not because November snow is any different than February snow.  Rather, it’s because with each new snow season, there is a portion of the population that has never driven in these conditions: There are the people […] Click to read more…

 

Hit ‘Em Where They Ain’t

I don’t know where you live, but I know this: Your airport is better than mine.  I say this with confidence because my airport is Logan, here in Boston.  Is it because of the decrepit parking garages? No.  Is it because of the dark, unwelcoming terminals? No.  Is it because of the ever-scowling state troopers who treat all travelers as if they are members of the returning British army, here to make another run at taking back our fair city?  […] Click to read more…

 

Who’s Making Your Rules?

You know me, I don’t tell people how to live. You want a pet boa constrictor? Be my guest. You want to live on a strict diet of baby food and beer? I’m not going to stop you. You want to give all five of your sons the same first name? Who am I to suggest otherwise? But there is one thing that bothers me – people who talk loudly and at length on their cell phones in the Hopkinton, Massachusetts Starbucks, a place where I make […] Click to read more…

 

Pen-Ultimate Marketing

Do you know what happens to me about once a year? If you said, “You’re mistaken for Vin Diesel?”, I’m going to give you partial credit. But no, I’m talking about the white padded envelope with no return address that shows up in my mailbox. It’s always the same thing inside: A sample pen with my company name already embossed on the side, courtesy of the National Pen Company. This year’s sales letter opened with the following: Dear Michael, You have one of […] Click to read more…