Monthly Archives: September 2011

Does Anybody Really Know What Time It Is?

I don’t know much, but I know this: No story ever ends well when it begins with the following, panicked question, “Does that clock have the correct time??!!” Today’s story is no exception. Here’s what happened… I came home for lunch yesterday and I noticed that the digital clock on top of the stove was flashing “1:07 PM.”  Listen To This Post So I asked my wife, Linda, “Hey, did the power go off this morning?” She said, “Yes, but […] Click to read more…

 

Do You Look Familiar?

I got a call the other day from my old college friend Rob, in Vancouver. (Long-time readers with steel trap memories and uneventful lives of their own will remember Rob as the subject of this 2005 newsletter.) He and I spent a lot of time together in school but gradually lost touch. Having just dropped his own son off at college, however, Rob was feeling a bit nostalgic and, I’m happy to say, he picked up the phone and gave […] Click to read more…

 

A Simple Example of an Effective Difference

Last week’s characteristically mind-bending newsletter highlighted the importance of being different in the way you present yourself and your company to the world.In particular, we talked about how little things can have a big impact, provided they highlight real distinctions that customers and clients can understand. Well, wouldn’t you know it, I came across a terrific example last weekend, while spending the day in beautiful, Newburyport, Massachusetts. We’ve all seen the standard signs posted outside retail establishments: No food, no […] Click to read more…

 

What a Difference a Difference Makes

My daughter Emily made the news the other day. You probably missed it unless, like me and my fellow Hopkinton, Massachusetts residents, you frequent our town’s news blog – a photo-rich, constantly updated goulash of local events, home sales, police activity, wildlife sightings and other assorted oddities. In Emily’s case, she was photographed on the town common, stretching out before a cross country team practice. I have to say that I was surprised by the number of people who, over […] Click to read more…