Monthly Archives: July 2009

Panama Banal

We just got back from a terrific family vacation in Panama. Beautiful country, nice people and only a few encounters with terrifyingly large and/or life-threatening insects. Looking back, the trip more or less broke into two parts: One part was the time we stayed in “regular” hotels. Places with a front desk, a nice lobby, hot showers and a staff that spoke passable (or better) English. The other part was the time we stayed in less fancy, local spots. One […] Click to read more…

 

Postcards from the Edge

Took a week’s vacation last week.  We did all the usual vacation stuff, including sending postcards to friends and family.  And I did my usual thing… sending postcards to my clients as well. Not a lot.  Maybe 20 people total.  Just to say hello and make a connection. I’ve been doing this for years and I’ve found it’s an easy way to stay in touch and show your clients that you think of them as more than just a check […] Click to read more…

 

Don’t Sweat the Summer

My first few years in business, I was always anxious during the summer. The phone didn’t ring, the e-mails didn’t get returned, the new clients didn’t appear. It was just really quiet. And I would worry that maybe my entire business was heading south for good. But then I noticed how in September, it all came back to life again. Every year, the same thing. So now, instead of worrying about the slow summer, I enjoy it. I sleep in, […] Click to read more…

 

Things That Go Thud in The Night

Did you hear the noise? It arrived this past Wednesday at about 11 a.m. Eastern Time. It was kind of a loud THUD and, I’m sorry to say, I caused it. Here’s what happened… One of my clients is a large company (HUGE). So large, in fact, that I write the first draft of its monthly newsletter a full two months before it’s actually sent. With all the people involved and all the approvals required along the way, the long […] Click to read more…