How do I reach you?
Blue Penguin Development, Inc.
One Ash Street
Hopkinton, MA 01748 USA
What forms of payment do you accept?
For credit cards, we accept MasterCard, Visa, Discover and American Express (very secure, we use Authorize.net). You can also pay with PayPal.
What kind of confirmation will I receive after a purchase?
You’ll receive two e-mails:
1. An email with your product download instructions (very friendly)
2. An invoice reflecting your payment (somewhat terse)
What’s your refund policy?
All products come with a 30-day money back guarantee. If you are not completely satisfied, please send us an email or give us a call and we’ll be happy to give you your money back. (We’d like to make it more complicated, but it isn’t.)
Yes, it goes like this: We will never share, sell or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you e-mails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.
Any other rules?
No running with scissors.